Let us know how your 361 experience has been through our new “Ratings & Reviews” feature!

We would like to let our @361clinic community know that we have recently started using the “Ratings & Reviews” option on our @janerunsclinics online record systems. Starting February 1st, you will receive an email after your massage/chiro/acupuncture appointment asking for your feedback as to how your experience was.

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Whether you’re a new patient or a long time patient of ours, we would love to hear your feedback, whether it’s good or constructive suggestions on how we can improve your experience. Your feedback will be kept as an internal review that will only be reviewed by our owner and staff members.

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If you feel compelled to share your reviews outside of the internal system, you will have the easy option to COPY and PASTE your review into our @361clinic Google Review page to share your experience with the rest of the public.

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You will receive a “Ratings & Review” email about 3 hours after your appointment.

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You also have the option to opt out of receiving these emails, by logging into your JANE account, deselect the box in your profile for these emails.

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It’s quite simple to use, and we hope that by having this barometer, we can ensure that we are helping to meet your needs and expectations.

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Have a look at this video that describes how the process works: https://vimeo.com/481399733

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We look forward to hearing what you have to say about your experience(s) @361clinic!